Technical Support BPO Solutions
We have strong domain knowledge and experience in providing technical solution.
DGI Tech Support is a center of providing excellent, quality Technical Support and BPO Services to IT organizations globally. We have over 6 years experience in helping clients slash support costs, boost user satisfaction and enhance productivity.
Our Technical Support BPO solutions include,
- E-mail Technical Support
- Inbound Telephone Call Technical Support
- Inbound Customer Service Telephone Call Support
We have strong domain knowledge and experience in providing technical solution. Our Level 1 Technical Support leverages benefit of our robust infrastructure and our technical and IT expertise.
We have a 24×7 Help Desk that provides complete customized support solutions including,
- Multi-Channel Support Solution: Voice, Email, Chat, Web
- Enabling Tools: CRM, Knowledge base, Remote Diagnostics