Technical Support BPO Solutions

We have strong domain knowledge and experience in providing technical solution.

DGI Tech Support is a center of providing excellent, quality Technical Support and BPO Services to IT organizations globally. We have over 6 years experience in helping clients slash support costs, boost user satisfaction and enhance productivity.
Our Technical Support BPO solutions include,

  • E-mail Technical Support
  • Inbound Telephone Call Technical Support
  • Inbound Customer Service Telephone Call Support

We have strong domain knowledge and experience in providing technical solution. Our Level 1 Technical Support leverages benefit of our robust infrastructure and our technical and IT expertise.
We have a 24×7 Help Desk that provides complete customized support solutions including,

  • Multi-Channel Support Solution: Voice, Email, Chat, Web
  • Enabling Tools: CRM, Knowledge base, Remote Diagnostics