Technical Support Services
Technical support is becoming a key differentiator for technology product companies as it has been established beyond doubt that the quality and coverage of tech-support provided by the companies influence customers buying decision and brand loyalty.
Technical support centers are often the eyes and ears of technology companies as it is through the tech support centers that they come to know about the issues that the end customer is facing and get opportunities to enhance their product.
Today DGI provides support for products and services of technology organizations, offering technical assistance to their end users in both the enterprise (B2B) and consumer (B2C) space. We have good number of technical engineers in the technical support group supporting multiple customers across various languages and technology domains through a global delivery model, across multiple country locations.